Solving complex problems
I believe complex doesn’t have to mean complicated. I enjoy getting into the messy parts of a problem, understanding how a process really works, where users struggle and where business or technical constraints come into play, then using research, systems thinking and interaction design to make the experience feel clear and intuitive.
Usability by design
I’m particularly passionate about usability and accessibility, and I see both as fundamental parts of good product design rather than something to address at the end. I stay hands-on throughout the process, from early discovery and problem definition through to prototyping, testing and detailed interaction design.
Working together
Alongside individual design work, I’ve led distributed design teams and collaborated closely with product, engineering and stakeholders across the wider business. My earlier experience in software implementation also gives me a useful perspective on what happens after a design ships, from configuration and rollout to adoption and everyday use.
Beyond UI
My earlier experience in software implementation gives me a practical understanding of what happens after a design ships, from configuration and rollout to adoption and everyday use. I’m also naturally curious about new tools and technologies, and I enjoy experimenting with anything that helps me explore ideas, communicate more clearly or prototype faster.